Privacy Policy
Processed on your iPhone. Backed up to your Arrow account.
The app scores on your iPhone
Arrow detection, scoring and photo analysis run on your iPhone. A live scan reads many frames, and it keeps one of them as the target photo of the round. That photo goes to your account with the session, and the other frames never leave this iPhone. The app also sends your archer profile, your profile photo, your gear and its photos, the target faces that you trace, your goals and your achievements.
Your Arrow account
You sign in with Apple, with Google, or with an email address and a password. Arrow App never sees your Apple ID password. Arrow App never sees your Google password. A password that you set here is never kept in a readable form. The app has no analytics, no advertising and no tracking.
Information you provide
Arrow App collects your name, your email address and your phone number only from you, and only when you choose to provide them. You enter them at the sign up or on the Profile Info page. If you sign in with Apple or with Google, that company gives Arrow App the name and the email address that you agreed to share with it. The sign up asks for your name and for an email address. The phone number is always optional, and the contact email is optional if you use Hide My Email. Arrow App does not get this information from any other source, and it does not buy it. Arrow App uses it to operate your account and to contact you about your account. You can change your name, your contact email and your phone number, or remove them, on the Profile Info page at any time.
Your account is yours alone
Arrow App keeps your account on a server that Supabase operates. Only you, signed in to your account, can read what is in it, and no other archer can read it. The developer of Arrow App operates that server, thus he can read it too. Arrow App does not sell your data, and gives it to no company that wants it for its own use. Three companies do work for Arrow App and hold a part of your data. Supabase holds the account, Resend sends the emails of your account, and Apple takes the payment and keeps the badges that you unlock in Game Center.
Your subscription
Arrow Pro is an App Store subscription. Apple takes the payment, and Arrow App never sees your card. When you subscribe, the app gives Apple your account id, thus Apple can tell the Arrow App server which account holds the plan. The server keeps which plan you hold, its status, its end date, the number of the transaction and a log of what Apple told it about the plan, and never your card. Apple keeps the receipt, the price and the renewal under your Apple Account.
Game Center
If you are signed in to Game Center on this iPhone, the app tells Game Center each badge that you unlock. When you sign in to Game Center on a new iPhone, it tells Game Center every badge that you hold. Apple keeps them under your Game Center player. The app sends which badge you unlocked and nothing else: no score, no photo, no place and no account id. Game Center asks you to sign in only after you save a session, and never before you finish the sign up. If Game Center is off, the app sends nothing to it. You can turn Game Center off in the Settings app of your iPhone.
What the app keeps in your account
While you are signed in, the app keeps your sessions and what you record with them: the scores, the notes you type, the place of the session, whether it was indoor or outdoor, the marks you add, such as a favorite, and how the app captured each round, such as a live scan on an iPhone with or without a depth scanner. It also keeps your target photos, your profile photo, the photos of your gear and your archer profile. The profile is what you give at the sign up and on the Profile page, such as your name, email, a contact email and a phone number if you give them, division, class, club, handedness, the year you started shooting, draw specs, preferred distance, whether you usually shoot indoor or outdoor, and your home state and city if you set them. Your goals, personal bests, equipment and achievements are also in your account, with each target face that you trace and its photo. The account also keeps which version of the copyright agreement and of the safety disclaimer you accepted, and when, and when you finished the sign up, thus another iPhone does not ask you again. A live scan keeps one clean frame as the target photo of the round. Its other frames never leave this iPhone, and the app keeps none of them after the scan.
Camera access
The camera runs while a live scan or a manual entry is open. The live scan finds and scores arrows. Manual entry takes one photo of your target face, which the app keeps with the round, and it reads nothing in that photo. An upload opens your photo library, and the camera stays off. The camera also runs if you take your profile photo, a photo of a target face you trace, or a photo of your gear. The app records nothing in the background.
Your photo library
The app reads a photo that you select, to score it, to show your gear, or to be your profile photo. It keeps a copy of that photo, and the copy goes to your account. The app writes to your photo library in one case: you share a round or a session picture and you choose Save Image.
Location
When you start a live scan or a manual entry, the app asks for your location one time and takes one fix. It keeps that place with the session, to show it on a map, and the place goes to your account with the session. It also counts the places you shoot for an achievement. The app takes no fix in the background, and it does not follow you. If you refuse, every capture still works, and the session keeps no place. The first time you open the Events tab, the app asks for your location for Happening Nearby, and if you agree it takes about one fix a week to sort the events by distance. That fix stays on this iPhone, the app stores no coordinate from it, and it never goes to your account. A photo from your library can hold the place where you took it. The app reads that data for the same map, and the copy of the photo also holds it. If you do not want this, remove the location from the photo in the Photos app before you select it.
Notifications
The app sends you a notification in one case, and it is made on your device. If you turn on practice reminders, it reminds you to shoot. No notification comes from a server. The Arrow App server sends you an email when you make your account, when you change your email address and when you reset your password. It sends you no other email.
Deleting your data
If you delete a session, the app removes its scores and photos from your Arrow account and from this iPhone. You can delete a session only when you are online. If you delete an item of gear, the app removes its photo from this iPhone and from your account. If you delete the app, its sessions, photos and settings go away with it. iOS keeps one sign in item of its own, and the app removes that item the first time you open it again.
Account deletion
Delete Arrow Account in Settings first asks you to confirm that it is you. Then the server deletes your profile, sessions, scores, photos, gear, goals, personal bests, achievements and the target faces that you traced. It also deletes the record of your plan and your sign in. Then the app removes the data of the account from this iPhone and signs you out. If you confirm with Apple or with Google, Arrow App also asks that company to end the access of Arrow App to your account there. You cannot undo the deletion.
What the deletion cannot reach
The deletion does not cancel your Arrow Pro plan. Cancel it first with Manage Subscription, because Apple continues to charge you until you cancel it. Apple also keeps the record of your purchase, and Game Center keeps the badges that the app sent to it. Resend keeps the emails that it sent to you, and the records of them, for up to 37 days. The server logs keep a record of each request for one day.
Copies on your devices
A photo that you saved to Photos stays in Photos. A backup of this iPhone from before the deletion keeps a copy of the app data. Another iPhone that is signed in to the account signs out within one hour. It keeps its copy of the data until you sign in there with another account, or until you delete the app.